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ALCom VoIP EPABX Software, ALCom Cloud PBX

The future of telephony system is here: ALCOM

Evolution of animate and inanimate existence has been one of the most common occurrence in the history of the world. Digitalization can be considered as one of the forms of evolution that has taken place in the recent times. The telephonic connections have not been exempted from the list of digitalized factors. Telephones started with analog connection, which then transformed into electronic connection and now, with the advancement of technology, telephonic activities can be performed with the presence of internet connection.

VoIP is the future of telephony system, which allow the users to make call within their connection as well as with outsiders. VoIP connects with the existing internet connection with the help of a PBX (Private Branch Exchange). However, the legacy PBX system can prove to be very costly to maintain for the small and medium sized businesses, which are now potentially replaced by IP PBX systems, which cost little but works with the same efficiency and effectiveness. ALCOM is an IP PBX system that works for you and helps you in making phone calls while routing the incoming and outgoing calls effectively. Let’s get to know more about ALCOM.

What is ALCOM?

ALCOM is a paid web-based system that works as a GUI (graphical user interface), which is capable of managing Asterisk. Asterisk is an open-source communication server that is quite hard to be managed. It comes with a long list of complexities, which are really very hard to be fixed. For reducing the amount of complexities ALSOFT has brought ALCOM. ALCOM will manage all the complexities and will provide you with a clean interface to manage internet connection based phone calls. ALCOM is available as both a standalone software product as well as a cloud based software. As a standalone product it is needed to be purchased by the clients and the company will install the system in the client server. The server can be dedicated or a VPS, ALSOFT will take care of it. As a cloud based product it can be easily accessed through web browsers and can be used after logging-in with the authentic credentials.

ALCOM needs to be integrated with an SIP and ITSP providerfor start making calls and work with all the efficiency. With the integration ITSP will provide a phone number that can be used by the users. Additionally, it needs to be mentioned that ALCOM is one of the very few IP PBX systems that provides HD voice and HD video calls under a very reasonable pricing. Hence, ALCOM can prove to be the best choice if you have a small or medium sized business and looking forward to save some expense.

The features of ALCOM

The features that are provided by ALCOM are quite a lot and are flexible enough to match the necessities of business. The important features are mentioned below:

Business Features

  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)
  • Unlimited extensions
  • Conference Bridge
  • Fax to E-mail
  • Ring Groups
  • Music on Hold
  • Calendar with third party integration
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech

Calling Features

  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History/Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening

Telephony Support

  • Open Standards Support for Multiple Protocols
  • SIP, PJSIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM
  • WebRTC
  • Softphone Support
  • Specialty Device Support
    • Door Phones
    • Overhead Paging
    • Strobe Alerts
    • Paging Gateways
    • Voice Gateways
    • Failover Devices
  • Desktop/Mobile Phone Support21-day free trial of SIPStation sip trunking

Administration

  • System Upgrade from webgui
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!

User Control Panel

  • Supported on Desktop, tablet and mobile devices
  • Widgets to customize popular features
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Settings Management
  • Find Me / Follow Me
  • Call Forwarding, Call Waiting, Do Not Disturb
  • Call Confirmation
  • Voicemail
  • Visual Voicemail – Playback and Management
  • Notification Options
  • Greetings Management

How does ALCOM enhance your business?

The primary agenda of ALSOFT has always been to produce products that are easily affordable. ALCOM shares the same idea behind the production of the system. ALCOM is certainly one of the most affordable IP PBX systems in the market, which is capable of helping the users in cutting down expenses while not compromising with their quality of communication in the regard of both inbound and outbound calls.
Other than just the expenses, ALSOFT provides you with a 24x7 assistance, ready to help you in the time of your need. Additionally, the company provide you with regular maintenance support as well, which saves you both time and money. Therefore, considering the assistance of ALCOM will be benefitting you in managing the ever-so-necessary phone calls that you have to make within and outside your connections.

Benefits of using ALCOM as your communication partner

When you choose ALCOM to be your communication partner, you invite a bunch of benefits that can easily enhance your performance. The primary benefits that can be gained with the application of ALCOM are mentioned below:

Easy to manage:

Proprietary phone systems are hard to be managed and require a technician to be taken care of properly. However, small and medium sized businesses may not have the assistance of a technician all the time. This is why ALCOM developers have taken an initiative of making ALCOM very easily manageable. With simple technical knowledge ALCOM can be managed without being faced much issues. You can easily create extensions and manage those while switching between various settings within a seamless interface.

Flexible to match any business requirements:

One of the biggest characteristics of ALCOM is that it comes with an unimaginable amount of flexibility. Different types of business have different types of requirements, hence, they require different type of telephonic settings to match their preferences. ALCOM is the solution of these type of complications. The flexibility that ALCOM holds, allows the system to be used by any organisation without much alterations.

Availability of customisation:

The users of ALCOM are provided with the facility of customizing their systems as per their preferences. They can contact the company and request for the customised or added features as a paid service. These types of personalised customisation are not available with all of the IP PBX systems in the market.

Reliable and secure interface:

ALSOFT never compromises with safety and security and the security of our clients are one of our top-most priorities. Hence, using ALCOM means never having the slightest possibility of data infringement or unauthorised usage of data. Your connections and calls are 100% safe with us.

Why ALCOM is a wise choice for your business?

ALCOM is the future of digital telephony system. With the addition of a lot of important features ALCOM makes itself one of the smartest IP PBX systems to exist in the market. ALCOM’s interface is highly customisable, hence, it easily adapts the business environment without any challenges. ALCOM’s features are effective in small and medium sized companies as much as those are competent in the big corporations.

Additionally, the cost that ALCOM requires for being purchased and managed is negligible in front of the cost that requires to install the legacy PBX system as well as to manage those.It also provides an HD voice and video call system under a very affordable pricing, which enhances the quality of customer experience more profoundly. ALSOFT assures using ALCOM will prove to be one of the best experiences of the users, which will positively impact their business performance with unmatched communication interface.